The Covid-19 pandemic amplified the importance of a dependable digital employee experience (DEX). With employees required to stay home, all work flowed through digital devices. Making sure those devices and the apps running on them were functioning as they should has been critical for keeping employees connected and engaged.  

As pandemic restrictions ease, many employees want to continue working remotely.

This report looks into how best to prepare for the long-term hybrid future of work and how businesses can best improve their digital employee experiences.